A small business owner’s guide to new payment technology

For many Canadians, cash is no longer king. Increasingly, consumers are choosing the ease, convenience and security of electronic payments over a pocket full of change. According to the results of a Bank of Canada Methods-of-Payment Survey issued in 2015, cash accounts for less than half of all payment transactions, in favour of credit and debit cards, including those that are contactless-enabled.

As a small business owner, you understand the importance of listening to and responding to your customers’ preferences. You may end up missing out on a potential sale if you don’t offer your customers their preferred payment options. And today, more than ever, Canadian consumers have a wealth of options when it comes to how they pay for goods and services. As payments technology evolves, small business owners must pay attention and consider what these changes mean for their customers and for their businesses.

Contactless payments are a catalyst for much of the innovation that we are seeing in the payments industry. Today, most major Canadian retailers have point-of-sale (POS) terminals that are equipped with Near Field Communication (NFC), providing their customers with the ease and convenience of paying for goods and services with the tap of their card – the major Canadian banks have been issuing contactless cards for more than five years now – or the wave of their mobile device. The two key benefits of this technology for small businesses and their customers are convenience and speed. Contactless acceptance can offer faster service at the check-out, shorter lines and less abandonment at the point of sale – all of which can help drive increased profitability for businesses.

In Canada, where nearly three-in-four Canadians own a smartphone, mobile is changing the way in which we live our daily lives. As Canadians increasingly turn to their smartphone or tablet for research, gaming, social media, news and online shopping, it’s not surprising that we’re now turning our sights to the mobile device as a means to make payments – even more so with the launch of emerging mobile payments solutions, such as Apple Pay. With Apple Pay, and similar mobile payment solutions, consumers can link their payment card credentials to a mobile wallet app on their device, and then use their mobile device for payment, instead of a traditional credit or debit card. It takes only a wave of the mobile device near the terminal and an authentication, such as Touch ID for Apple Pay transactions, to complete a secure transaction. For small business owners who already accept Interac and credit cards, adding Apple Pay is easy. If you accept contactless payments today, your terminals are capable of supporting mobile wallet acceptance. If you’re unsure, or want more information, contact a payment provider and tell them you wish to start accepting payments made via mobile wallet. You can also order window decals to make sure your customers know that you now accept this cutting edge technology. As of publication date, 11 financial institutions have made their cards available to this app.

Don’t forget about gift cards and reward cards – your payment technology of choice should be able to process them, too, so you can take advantage of any additional business they can generate. Since October 2007, Ontario has banned expiry dates on most gift cards, making them more attractive to consumers. By offering gift and reward card capabilities you’re giving your customers the freedom of choice.

As a small business owner, you’re focused on gaining new customers, creating loyalty and growing your business. One way to achieve this is by giving your customers payment convenience and choice – whether it’s cash or credit, chip or contactless, payment card or mobile device, or even gift and loyalty cards. Accepting electronic payments is also a secure way to ensure your money goes where it should, with less worry about handling cash or making bank deposit runs. It’s a win-win for you and your customers!

Canada completes perfect round robin at curling worlds

BEIJING — Canada skip Rachel Homan tuned up for the playoffs in style Thursday by beating Italy and Denmark to remain unbeaten at the world women’s curling championship.

Homan and her team of third Emma Miskew, second Joanne Courtney and lead Lisa Weagle closed out round-robin play with a perfect 11-0 record. As the top seed, the Ottawa-based team will open with hammer in the Page playoff 1-2 game against Russia’s Anna Sidorova on Friday night.

The 1-2 winner will advance to Sunday’s gold-medal game and the loser will fall into Saturday’s semifinal. Canada is trying to win gold for the first time since 2008.

“You can go undefeated in the round-robin and not win a medal, so it’s not like it’s in the bag,” said Miskew. “We still have two or potentially three tough teams to play. We’re prepared to have to play the semi, but it would be great to come out tomorrow and have a good game to get to the final.

“But it’s all business for us. We’re just trying to stay patient out there, not get caught up in anything and just play our game.”

Homan had already secured the first seed entering her morning game against Italy’s Diana Gaspari at the Capital Gymnasium. Canada scored three in the fourth end and a deuce in the eighth for an 8-5 victory.

In the afternoon matchup, Denmark’s Lene Nielsen had a 4-3 lead after seven ends but Homan moved ahead with an open hit for three points in the eighth. She iced the 8-4 victory with a steal of two in the ninth.

Homan is making her third career appearance at this event. She won bronze in 2013 in Riga and took silver the next year in Saint John, N.B.

“I mean we’ve been in this position before and that’s great,” Miskew said. “In Latvia it was very overwhelming going into the playoffs because it was our first world championship (at this level). We were there in Saint John too, and now it’s great that it’s our third time here and we’re used to this playoff scenario.

“We have two lives in the playoffs and we’re really grateful for that.”

Sidorova (8-3) wrapped up the second seed with a 6-4 victory over China’s Bingyu Wang.

“We felt it was a tough week for us, but it was our main goal to get this chance,” Sidorova said. “We have never played (the) 1-2 Page before. We are improving every year. We stayed focused and never compromised to win.”

Sweden’s Anna Hasselborg (8-3) will play Scotland’s Eve Muirhead (7-4) in the Page playoff 3-4 game on Saturday afternoon.

The 3-4 winner will advance to the semifinal while the loser will play for bronze Sunday against the semifinal loser. The semifinal winner plays the 1-2 game winner for gold.

Muirhead locked up the fourth seed with a 7-6 win over Anna Kubeskova of the Czech Republic.

“We were at the stage that win, win, win was what we had to do,” Muirhead said. “Our first goal was to make the playoffs and we’ve ticked that box. Our next goal is to make the semifinal and onwards from there.”

Nina Roth of the United States just missed the playoffs at 6-5. South Korea’s Eun Jung Kim, Switzerland’s Alina Paetz and Germany’s Daniela Jentsch joined the Czech Republic at 5-6.

Italy was in 10th place at 3-8, followed by China at 2-9 and Denmark at 1-10.

Homan is the third skip in tournament history to go unbeaten in round-robin play.

Canada’s Colleen Jones did it in 2003 in Winnipeg and Sweden’s Anette Norberg did it in 2005 in Paisley, Scotland. Jones went on to win silver while Norberg took the gold.

“We’ve put everything we have into our preparation,” Homan said. “It’s sports, so when it comes down to it anything can happen. But we really want to get ourselves to the final, whether we go through the 1-2 game or through the semifinal.

“We’ve gone both routes and we’re ready for either one.”

With round-robin play completed, all but two spots in the 2018 Winter Games women’s curling field have been finalized. Canada, Great Britain (qualified as Scotland), Japan, Russia, Sweden, Switzerland and the United States will join host South Korea at the Feb. 9-25 competition.

The Czech Republic, China, Denmark, Finland, Germany, Italy, Latvia and Norway are eligible to compete for the final two berths at the Dec. 5-10 Olympic qualifier in Pilsen, Czech Republic.

Canada’s Jennifer Jones won Olympic gold at the 2014 Games in Sochi, Russia.

The winner of the Tim Hortons Roar of the Rings — the Canadian Curling Trials — will represent Canada next year in Pyeongchang.

Jones and Homan have already secured berths in the Dec. 2-10 event in Ottawa.

Canadians turn out the lights for 'Earth Hour'

CTVNews.ca Staff

Published Saturday, March 25, 2017 8:19AM EDT

Last Updated Saturday, March 25, 2017 11:26PM EDT

Many Canadians took part in the 10th annual Earth Hour Saturday night, by turning out their lights for an hour.

The event started at 8:30 p.m. local time and encouraged people to turn off as much electricity as they could to bring awareness to renewable energy sources that don’t contribute to climate change.

According to Siddarth Das, with World Wildlife Fund that heads Earth Hour, what originally began as a one city event in 2007, taking place in Sydney, Australia, is now celebrated in more than 180 countries across the world.

“I think the Earth Hour mantra was to always put people at the centre of the climate change conversation,” said Das. “People suffer from climate change and people are ultimately going to solve climate change.”

Canadians across the country got a chance to take part in various activities during Earth Hour, including a choir performance by candlelight in Montreal, skating under the stars in Vancouver and a candlelight walk and yoga in Toronto.

“I think we’re starting to see a positive momentum across businesses who are demanding climate action,” said Das. “We’re also starting to see a whole bunch of countries actually putting in climate change policies as well.”

Some of those policies, Das said, include China’s push to invest in renewable energy, India’s pledge for more solar power, Spain’s insistence on fulfilling the commitments in the Paris agreement and the fact that United States had more people in the renewable energy sector than in the fossil fuel industry last year.

Electrical utility companies across Canada have also gotten involved in Earth Hour in years past, tweeting out the usage numbers during the hour. This has prompted some critics to use these figures as a way to measure the success of the event.

According to the World Wildlife Fund, the goal is to raise awareness about climate change rather than reduce power.

With files from The Canadian Press

Stephania; Canadian Beauty

Our Model Of The Day

Where She’s From:
Beautiful model Stephania Bella, a Sagittarius, was born and raised in Toronto, Canada. “One thing I’ve learned from my family is to always be a humble person,” she tells The Black Star News. “I attended school in Toronto and my career took off in New York.”
“I have a long way ahead of me and I’m looking forward to it,” Stephania adds. “To be honest I would like to take it and roll with this a far as possible and as far as my aspirations, I would have to say they come from my significant other.”
Where She’s At: “Every day is a challenge and we gotta get through it one day at a time because that’s the only way possible,” she continues. Some of Stephania’s credits include modeling for Ziggazagga Productions 2007 Calendar; Ziggazagga Productions Eyecandy Feature; Big Tiggers/Eyecandy Modeling 2007 Flawless Kittens Calendar; Cover of Thique Magazine, twice; Cover of IB Concept Magazine; Features in Xzibit, Lloydd Banks, Belly & Ginuwine and Fabolous music videos; and, appearances in The source, Feds, Pulp, Hip Hop Weekly and elle magazines.

“This industry is full of sharks just waiting to take advantage of attractive young females so you must always be on guard and stay one step ahead,” Stephania warns.
So how does beautiful Stephania prepare to step out? “As far as clothing, I love Marciano, Bebe and American Apparel; also French Connection. For makeup, Mac; shoes, anything in a sexy stiletto; and perfume, Angel.”
Stephania’s Words Of Wisdom: “Stay 60—as in 60 degrees. You figure it out.”
Stephania’s Secrets Of Success: “Prayer.” 
Stephania’s Favorite Three Movies: “Ferris Bueller’s Day Off; Do The Right Thing; and, Mo Money.”
Stephania’s Favorite Three Books: “Confessions Of A Video Vixen; My Dreamer’s Dictionary, which I every week; and, of course the Bible.”
Leaders That Have Most Inspired Stephania: “Fidel Castro; Jesse Jackson; and, Nelson Mandela.”
The First Three Things Stephania Would Do As President: “Bring all the troops back to the US; create a new healthcare system; and, abolish the death sentence because as a society we are much too advanced to be using such barbaric methods of punishment as well as the fact that God is the only one who should decide the fate of his children.” 
Stephania’s Favorite Cars: “I’ve always had a thing for Lex’s, I think it’s because it was the first nice car I ever sat in as young adult and it was just nice.”
Stephania’s Five Favorite Entertainers: “Mariah—Vision of Love; Janet—Let’s wait a while; Tamia—officially missing you; Carl Thomas—Summer Rain; and, Alicia Keys—If I ain’t got you.”
A Short Stephania Story: “My grandfather passed away almost two years ago but It feels like yesterday. We were very close so I think about him all the time and miss him a lot. He was perfectly happy and healthy and then found out he had cancer and within a few weeks he died.”

For more on this Canadian beauty please visit
www.myspace.com/stephaniabella  but make sure you have your heart pills nearby

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Also visit out sister publications Harlem Business News www.harlembusinessnews.com and The Groove music magazine at www.thegroovemag.com

Despite abandoning debt vow, Canada's Trudeau safe over budget

By David Ljunggren
| OTTAWA, March 22

Although Canadian Prime
Minister Justin Trudeau abandoned a debt-cutting pledge in a
budget on Wednesday, the cautious nature of the document and an
unsteady opposition means he is unlikely to suffer much damage,
say analysts and insiders.

The stay-the-course budget targeted export growth and some
measure of tax reform and unveiled little extra spending, but
did promise more money for social housing.

Although Trudeau’s Liberal government last year promised to
keep cutting the debt-to-GDP ratio, the budget shows the ratio
will increase slightly. That said, deficits for the next three
years will be a shade smaller than forecast.

“I don’t think there’s much for the opposition to grab on to
… if the Liberals had created either a bigger deficit hole, or
spent money, they would have been targets,” said Nik Nanos, head
of polling firm Nanos Research.

“A no-news budget is just much more difficult because the
opposition parties are basically shadow-boxing,” he said in a
phone interview.

Trudeau is in no immediate political peril, since the next
election is not due until October 2019 and he is still popular.

A Nanos poll on Tuesday put the Liberals on 41.9 per cent
support, the official opposition Conservatives at 28.5 per cent
with the left-leaning New Democrats at 17.1 per cent. If an
election were held now, the results show Trudeau would win a
comfortable majority.

A government source, who declined to be named because he was
not authorized to speak to the media, said the budget’s promises
of long-term fiscal responsibility should appeal to the
political right while the plans for social housing would placate
the left.

The Conservatives said the lack of tax relief would hurt
Canadian businesses once U.S. President Donald Trump followed
through on promises to cut taxes.

Liberals though said it was impossible to judge what exactly
would be in Trump’s budget, which could yet be many months away
from final adoption.

The challenge for the opposition parties is that both of
them lack permanent leaders and will be holding contests later
this year to fill the position.

“It allows the Liberals to get away with a budget that is
really not going to address a lot of crucial questions,” said
Kathy Brock, a political science professor at Queen’s University
in Kingston.

“If there were strong opposition parties with permanent
leaders I think they’d be hitting this budget pretty hard.”

(Reporting by David Ljunggren; Editing by Bernard Orr)

Canadians nurses report US border hurdles

US Customs and Border Protection (CBP) says its officers have been told specialised nurses from Canada do qualify for Nafta professional visas.

CBP issued the clarification after a handful of Michigan hospitals said some Canadian employees had been stopped at the border.

Henry Ford Health System officials grew concerned when somenurses reported problems renewing work permits.

CBP says nurses affected should reapply for the permit.

Many Detroit-area hospitals recruit Canadian nurses to work in the US under so-called Nafta professional TN permits.

But Henry Ford Health System (HFHS), which operates a number of hospitals in the Detroit area, held a news conference earlier this week to discuss concerns that some Canadian nurses with advanced specialties were having a hard time either renewing their TN status or getting the classification at the border.

The Michigan Council of Nurse Practitioners sent a note this week to members citing one nurse’s story, a Canadian who had been working in Detroit for years. Her TN status was up for renewal but says she was told that nurse practitioners might not be covered when she went to get it updated.

That nurse has since been able to renew her TN and return to work, according to the council.

Under the Nafta non-immigrant professional TN category, which includes medical professionals, citizens of Canada and Mexico can work in the US for American or foreign employers.

It is unclear how many nurses may have had problems at the border. HFHS officials and Marc Topoleski, an immigration lawyer they retained, declined interview requests on Friday, but said they were “looking forward to working with CBP to resolve this issue on behalf of our nurses”.

According to HFHS figures, they had 362 Canadian nurses working for them in 2015, and have actively sought to hire Canadian nurses to fill jobs in specialty areas at their health centres.

Many more Canadian nurses work in other area hospitals, commuting to work in a short trip across the Detroit River.

Some 30 advanced specialty nurse practitioners and nurse anaesthetists employed by HFHS could be affected by any policy changes related to the TN Nafta professionals classification, according to the hospital’s officials.

In a statement on Friday morning, CBP said that there had been no “policy changes that would affect TN status” and that the most common problem it sees for people trying to get TN status or visas is improper paperwork and a lack of relevant documents.

Later on Friday, CBP spokesman Kris Grogan said the agency has performed a review and have “deemed that those specialised degrees do fall under the TN status”.

Laurie Tannous, a special adviser at the Cross Border Institute at the University of Windsor in Ontario, said reports of border problems might not be related to any direct CBP policy changes but instead a more literal reading of Nafta regulations by border officials under the Trump administration.

Ms Tannous noted that registered nurses do qualify to work in the US under the TN category – but the Nafta text does not specify anything with regards to nurses who have specialised skills.

“They are doing a literal interpretation,” she said. “Now they are reading line-by-line.”

Ms Tannous added the concern was that, while hospital officials have said they are willing to apply for other work visas for their nurses, they needed to know whether their employees would be at work that day – or stopped at the border.

“There’s a nursing shortage in Michigan. There’s a reason why they all employ Canadian nurses,” she said.

“There are patients that need care and to run hospitals on a short staff is a scary thought.”

Canada Revenue Agency shuts down online services after discovering 'internet vulnerability'

You may have a tough time filing your taxes this weekend.

The Canada Revenue Agency took its online services down at 1 p.m. Friday afternoon, after discovering an issue during website maintenance on Thursday night.

In an update posted on the CRA website, the agency said, “Upon becoming aware of an Internet vulnerability that affects some computer servers used by websites worldwide, we took down our online services, including electronic filing, and are taking steps to ensure that all information and systems remain safe.”  

The CRA said it isn’t aware of any personal information being affected but will continue to monitor the situation. 

Speaking to CBC around 2:30 p.m. Saturday, CRA spokesperson Patrick Samson said he does not have information on when online services will be available again. He said the CRA is currently working as quickly as it can to resolve the issue.

“Taxpayers can still fill their tax forms, but they will have to wait before they can file,” Samson said.

“We are doing everything in our power to establish services quickly.”

CRA website

Canadians are not currently able to access CRA’s online services, which means they can’t submit their taxes online. (Canada Revenue Agency)

CRA will notify people through social media when the online services are working again, he said.

Taxes for 2016 are due on or before April 30. However, because this date falls on a Sunday, CRA says it will consider returns filed on time if they receive it by midnight on May 1, or if it is postmarked May 1.

‘A domino effect’

Michael Ford, president of the Ford Group Professional Corporation based in Newmarket, Ont., said the issue prevents professional tax preparers and businesses like his from being able to e-file and do their jobs. 

“When the site does hopefully come back up, we’ll kind of have a domino effect,” he said. “Even though it’s still March and we’ve got until April 30, with a firm like ours that does over five hundred tax returns, it hiccups our appointments and scheduling and it puts us in a rush situation.”

Ford says his firm now has to reschedule appointments, which can be difficult for people who work during business hours. Not being able to file quickly also impacts low-income taxpayers more than those earning more.

“At this time of the year, low-income workers need their tax returns. They count on their tax returns and budget around that.”

Statistics Canada’s website is also unavailable. Samson said he is not aware of any connection between the problems.

Canada Revenue Agency CRA

The deadline for filing taxes this year is April 30, 2017. (Sean Kilpatrick/Canadian Press)

CanadaIllegal border crossings a 'crisis' – union head

Anthony Furey, Postmedia Network

, Last Updated: 10:54 PM ET

Illegal migrants crossing Canada’s borders are hopping off planes in New York and busing directly north, says the head of Canada’s border agents union.

“There is a trend right now,” said Jean-Pierre Fortin, national president of the Customs and Immigration Union. “People are leaving from different countries and flying into New York City and they’re taking a bus.”

The bus lets them off at the northern most part of their route in upstate New York, Fortin said. Then they take a cab right up to the border and walk over.

This contradicts the narrative that illegal migrants entering Canada are fleeing President Donald Trump’s policies. “The Americans are well aware of what’s taking place right now,” says Fortin. “They’re not making it harder for them.”

It also suggests Canada’s lax border policy is encouraging individuals to sidestep this country’s immigration laws.

“Right now the world is watching us,” Fortin said. “People are saying, ‘We didn’t know it was that easy to come across the border.’”

With the images and stories of migrants so easily crossing the border, this country is sending a message to people around the world about just how easy it is to sneak into Canada, he suggests. And Fortin said that’s why he is calling on the government to act.

“I can tell you that my members are calling me on a daily basis and it’s a crisis,” Fortin said on National Post Radio on SiriusXM Canada Wednesday. “The government and senior management are saying this is business as usual – it is not.”

He points out that in Hemmingford, the Quebec border town with a population of less than 1,000 residents, the number of illegal crossings has vastly increased this year. There were 744 crossing throughout all of 2014, but so far in the first two months alone of 2017 that number has already hit 650.

Fortin pointed out that the previous government eliminated over 1,000 border positions. “We’re asking the new government to overturn that decision and rehire these positions,” he says. “We’d also like to see the creation of a border patrol to make sure that between the 117 border crossings in Canada there is some level of surveillance so we can get control of our borders again.”

Border agents also want the government to take a look at the legislation that, in Fortin’s words, “encourages asylum seekers to come in illegally.” Right now, informed migrants know that they’ll be turned back if they present themselves at a formal crossing. But if they make their way over illegally, crossing in between official ports of entry, they can actually file a claim once on Canadian soil.

Manitoba premier Brian Pallister is demanding resources for his province from the federal government, which is facing an migrant influx at the town of Emerson.

On Friday, public safety minister Ralph Goodale met with U.S. Homeland Security secretary John Kelly in Ottawa to discuss the issue.


2014: 744

2015: 823

2016: 2,054

2017 (Jan/Feb only): 650

Canadian Cirkunov happy to be back with UFC

After a “bumpy” couple of weeks, Misha Cirkunov is back with the Ultimate Fighting Championship and happy to be there.

“I’m just happy to be back in the world’s biggest promotion,” the Toronto-based light heavyweight told TSN’s Aaron Bronsteter on Thursday. “It was a rough couple of weeks, in terms of just re-signing and all of that, but what people don’t understand is that I am my own manager, as well. So yes, I got released, but then I got re-signed.”

The 30-year-old Cirkunov was out of contract after his first-round submission of Nikita Krylov at UFC 206 at the Air Canada Centre. In early February, UFC president Dana White confirmed his exit from the organization after Cirkunov “flaked out” during negotiations.

Cirkunov said he didn’t realize negotiations were over when White made the announcement to TSN.

“I just felt that he pulled the trigger a little bit too fast,” Cirkunov said. “I thought we were still in negotiations. I didn’t really know that everything was off the table. I thought that’s how negotiations worked – when you talk to someone you wait to hear back and so on and so on. It was a little bit kind of bumpy right in the beginning, but it’s okay. I found a way how to smooth things out and make things work out. Everything ended up being awesome.”

The Latvian-born fighter calls the dialogue “a learning experience.”

“It just took a little bit of time because of negotiations,” Cirkunov said. “But there are no hard feelings. It’s business. I was dealing with it as a manager and not as a fighter, so that’s why it took a little bit of time because it’s something that’s new to me. I didn’t really negotiate before with big leagues like UFC. It took some time, but it was under two weeks and we came to an agreement.”

Knowing his standing in the game, Cirkunov never became too fearful about his situation.

“I didn’t have a job, so that was nerve-wracking, but I was the number one unsigned prospect in mixed-martial arts at 205 pounds,” Cirkunov said. “So that was on my side and kind of keeping me excited and not too nervous.”

Cirkunov cites a good relationship with UFC matchmaker Mick Maynard as a facilitator in the new deal.

“I was talking to Mick Maynard a lot, we had a nice discussion and I really like him,” Cirkunov. “We came to a great agreement and here I am back in the mix, excited to put up some good fights this year and show what I’ve been working on. I’m always training, always working and I’m excited to be back.”

As for White, Cirkunov is happy to have a cordial relationship, but wants to keep a bit of distance.

“Being friends with Dana, one day you can be friends, but if something goes wrong, all of a sudden you’re enemies,” Cirkunov explained. “So I’d rather be, you know, not best friends, not enemies. I’d rather see him and say, ‘Hey Dana, how are you?’ but deal with Mick Maynard because Mick Maynard is the matchmaker.”

Now 4-0 in the UFC (13-2 overall), Cirkunov believes his rising profile was also helpful in securing a new deal.

“Before I used to fight in UFC, I’d win the fight and I was never even in the main page story,” Cirkunov said. “For example, ‘A bunch of Canadians did good’ and I’m just one of the names in a headline. But now I’m the headline of the story. It helped. More people knew who I was and what the situation is and it helped in terms of throwing my name out there. At the same time, I’m happy everything went the way it did. We still have a great relationship with the UFC. I have a great deal. I’m happy to be back.”

Cirkunov says that operating without an agent or manager to negotiate the new deal and doing it all on his own gave him a better appreciation of the business side of things.

“For me, it works out better,” Cirkunov said. “That way, something happens and you get fired, it’s all on me. Therefore, I can renegotiate a little bit more [aggressively]. I can do that more than a manager can for me. Because at the end of the day, if Dana White and the manager have a problem, now you’re blaming the manager. I don’t want to blame anyone. I just want to deal with it myself just like in a fight.

“At the end of the day you lose, it’s all on you. You win and it’s all on you. I just took that approach and I’m happy with the way everything played out and I’m happy to be in the world’s best promotion. I’m excited to put up some good fights, keep going and climbing the ranks and one day fight for the belt.”

From Canada to home, Sue loves her job

FEW people can say they love their job more than Sue Murray at Whitsunday Ultrasound.

Having gained 15 years of gynaecological and obstetric ultrasound experience domestically and overseas in Canada, Sue’s passion shines bright.

“What makes me good at my job is I love my job and after 15 years I still love learning about it and there is always something I will learn every day,” she said.

“I like being able to help people by working rurally in the Whitsundays, which I find rewarding because you are more involved with patient care and see the same patients often.”

Sue returned to the Whitsundays two years ago and provides services from two sites in Cannonvale and Bowen.

She works along-side a professional team of experts who are also committed to supporting the broader Whitsunday region.

Her eight year tenure at Vancouver’s St Paul’s Hospital enabled Sue to expand her obstetrics knowledge and even find the love of her life.

Born and bred in Bowen, Sue couldn’t be happier to return to the region she fell in love with, bringing her Canadian husband with her.

“I like working in Bowen and Cannonvale because you work more closely and are more involved as part of (people’s) care,” she said.

Sue provides a relaxing atmosphere where patients receive a comfortable experience.

“I have really valuable experience working with women’s centres in business and working closely with a lot of specialists,” she said.

“I just want people to know, particularly female patients, that I am here and I can provide a more personalised service.”

After gaining a wealth of experience across Brisbane, the Sunshine Coast and Canada, Sue said “there’s no place like home”.

Call 4948 1000 to book at Cannonvale Whitsunday Ultrasound clinic or 49480488 for Bowen clinic.